ABSTRACT
Over 60 per cent of pupils in the COVID 19 epidemic created significant disruption in the educational system, and educational institutions across the globe were closed. Essential elements of e-learning during COVID-19 have been technology management, management support, improved student knowledge about the usage of e-learning systems and the need for a high standard of information technology from instructors, students, and institutions. This article aims to find key success elements for E-learning during COVID-19 by utilising the MSP and TOPSIS methods to improve the educational process. The objective of the paper was to identify crucial success factors for e-learning during COVID-19. In COVID-19, 69 E-learning managers were interviewed based on specified evaluation and e-learning methods across various channels. Mixed learning was the best appropriate training method for practical use among the five learning systems. These findings showed the readiness of E-learning to carry out instruction throughout the COVID-19 epidemic, regardless of how exceptional the technology was at a school. © 2023 Author(s).